I came to Coombe Hill Manor for short-stay respite care following my hip replacement operation - to get me back on my feet and totally rehabilitated. Due to the incredibly uplifting atmosphere, the wonderful, friendly and professional staff, the beautiful spacious rooms, the delicious food and fantastic gardens - I recovered from my operation very quickly. This care home is extremely well managed and the positive management philosophy filters down through all the staff, to create a welcome, supportive and caring environment.

J M (Resident) – Coombe Hill Manor

My Mother has been a resident at Coombe Hill Manor for just over 3 months. She moved in following a fall at home and other health issues which signalled that her existing home was no longer fit for purpose. Mum immediately felt safe and secure. The staff are delightful. The food is of a particularly high standard and Mum is at risk of putting on weight. She has had a couple of minor ailments over the last few weeks and I have been impressed by how quickly they have been picked up by the nursing staff and the appropriate medical intervention made.  I can relax in the knowledge that Mum is in very capable hands.

Laurence H (Son of Resident) – Coombe Hill Manor

The team at Coombe Hill are excellent. Really caring and supportive. They understood Mum's needs and provided a great environment for her to rest and recover. We cannot thank them enough. From the activities to the physio care, the excellent food, to the musicians that would come and entertain the residents, these all add towards their daily well-being and happiness. Also, got to thank the nurses and carers, who were tireless in their professionalism. Well done CHM for brilliant team and everything you've done for Mum and our family

N T (Son of Resident) – Coombe Hill Manor

Signature is a great setting for a care home. It's interior is like a nice hotel and helps residents to feel like they are having a luxurious experience. The staff are wonderful, always going above and beyond. You feel safe leaving your loved ones in their care.

L H (Granddaughter of Resident) – Signature at Hendon Hall

My mum has dementia but is fiercely independent so moving her to a care home has not been an easy decision. The staff have been amazing and my mum talks of how kind they are. This means everything to us, to know she is safe, treated with dignity and respect and warm kindness. The facilities are impressive, there are lots of activities and the food is very, very good. It's very much like a hotel in many respects. I'm so glad she's there.

J G (Daughter of Resident) – Signature at Hendon Hall

I will never be able to thank the care team at Hendon Hall enough. From the very warm welcome on the day my lovely mum moved in, to her last days, even caring for me who slept in the room with mum for her final five nights. The entire team treated mum with dignity, respect and with such kindness. We enjoyed a delicious afternoon tea to celebrate mum's birthday, again the team helped us create special memories. Hendon Hall is a truly exceptional place.

L W (Daughter of Resident) – Signature at Hendon Hall

Signature has been life-changing. A fast and friendly service from the very first moment. Knowing that your loved one is in good hands, with a well organised team and fantastic infrastructure is a massive relief at a point in time where most things seems quite dark. The team judge well when not to and when to be present; they are caring, kind and hard-working. Sensitive to my father's needs. Encouraging him to join the community as much as possible whilst respecting his wishes for privacy too. All together the Signature experience has only enhanced my father's life and as a result his family's.

R B (Daughter of Resident) – Signature at Highgate

As soon as you walk in, the place feels immediately like a five-star hotel, rather than a care home. They really encourage social events and activities, and for residents to take part in everyday life as much as possible.  Every member of staff we come across is friendly and welcoming and has time to chat.

Richard A (Son of Resident) – Signature at Highgate

As soon as my mother arrived she was made to feel at home and all the staff made such a fuss of her.  Her accommodation is spacious, bright and beautifully clean. Every member of the staff is without exception professional, caring and genuinely thoughtful.  The food is of 5-star standard. I would join my mother for a meal every day if I could!  We as a family did not know what to expect but the quality of the home is superb and the staff and their care have exceeded our expectations. Thank you!

M B (Daughter of Resident) – Signature at Highgate

When you walk through the doors at Reigate Grange there is an immediate buzz and warmth. Staff are always smiling and welcoming and show genuine affection and respect for the residents. The atmosphere is like a favourite hotel - professionally run but feels like a place you could call home. The café and shared spaces are immediately attractive and challenge traditional views of what to expect from a care home. Visiting a relative, you might almost want to stay on yourself!

Jane W (Daughter of Resident) – Signature at Reigate Grange

My mother has been at Signature at Reigate Grange from when it opened in 2018. The care she has received, as a resident with Alzheimer's and crippling arthritis, has been nothing but outstanding. The staff treat my mother with the utmost respect. They are patient and kind and genuinely concerned for her well-being.

Donatella E (Daughter of Resident) – Signature at Reigate Grange

My husband has only been a resident for a few weeks after a long spell in hospital but already the benefits of his move to Reigate Grange are very evident and for the first time in many months I am beginning to relax, knowing that he is truly being well looked after.

S M (Wife of Resident) – Signature at Reigate Grange

Our Mum moved into Signature of Ascot a couple of days ago. I have to say, so far the service from the time we said we would like to go ahead to Mum's arrival has been excellent! The team were so welcoming to both myself and Mum on her first day, and she is already saying how much she loves it there and how lovely the staff are! What I love about Sig

Lucie J (Daughter of Resident) – Signature at Ascot

At a time when it felt like my world was falling apart, I cannot begin to express my relief and gratitude for all the staff and carers at Signature Ascot. From our very first enquiry for respite care, the level of professionalism, efficiency and care have been superb. The genuine kindness and attention to an individual's needs is nothing short of first-class. I wholeheartedly recommend them.

Cathy G (Daughter of Resident) – Signature at Ascot

My grandma arrived 8 weeks ago, although it has been a rollercoaster with her health. I can only say the care that my grandma has received is above expectations. Nothing is too much. We can come in whenever we want, couldn't ask for anything more...other than a huge thank you to the team in all areas!

Sarah S – (Granddaughter of Resident) – Signature at Ascot

My dear partner, at fifty-four, has advanced Alzheimer's and has had issues at other care homes with aggression but since she's been here, no problems at all. The staff and management are super helpful and really care and I can see that on Celia's face as she smiles so much more now. The home itself is so modern and clean and her room is immaculate, there are many activities for her to do do and the food is top notch. Ten out of ten all round for the care and dignity that she receives - so many thanks.

Graham H (Partner of Resident) – Signature at Caversham

My mum has been a resident at Signature at Caversham since opening. She transferred from another care home, so we already had care home experience. At the time of transfer my mum was unhappy, staying in bed all day and frankly didn’t want to continue living. The change in her has been amazing. The care from the staff has been fantastic. She gets up every day and joins in all the activities offered.  We believe that Signature has given her a new lease of life.

Anne S (Daughter of Resident) – Signature at Caversham

We thoroughly recommend the home. My father moved here aged 100 years. Daddy has constantly said how excellent the staff are. They are attentive, respectful and so kind. The atmosphere is cheerful and welcoming for all the family, while also understanding of all complex needs. Above all this, Daddy loves the decor of the place and he has been able to join in activities that he wouldn't have been at home.

Caroline F (Daughter of Resident) – Signature at Caversham

My mum has been a Signature, Weybridge resident since Spring 2022. I initially wrote a review after Mum's first year praising the staff and how their kindness and patience helped her to settle into her new life at Signature. I can confidently say that the kindness and excellent care continue. Mum is  happy, content and speaks highly of her carers. Mum continues to participate in activities and outings and enjoys many afternoons of entertainment in the Bistro. I can see first-hand when I visit how kind and lovely all of the staff are and living quite some way from Weybridge, Signature gives me piece of mind that Mum is safe, happy and well. Thank you Signature.

S M (Daughter of Resident) – Signature at Weybridge

I have been a resident at the Grange for 5 months and I have nothing but praise for the kind and friendly staff. I have always been looked after with thoughtfulness, patience and good humour. The home is purpose-built with wonderful facilities. It's light, beautifully furnished and warm. The meals are quite delicious and there is always a choice available. There are plenty of activities should you wish to join in. All in all, a perfect home.

D C (Resident) – Signature at Reigate Grange

Signature at Highgate does not feel like a residential care home. The staff are all attentive, helpful and subtle in the way that they support my mother so that they seem more like caring friends than carers. She can remain independent in all her choices and activities while accessing a full range of in-house entertainment. As an example, saying that she likes opera, several operas have been screened in the cinema especially for her. The facilities are more like a luxury hotel with food freshly prepared for each dinner from a small but varied and healthy menu. Guests are always welcome and can be hosted in her private apartment or the public lounges with free coffee and cakes provided. Saying that she likes granola for breakfast, it appeared on the menu by day 3!

P R (Son of Resident) – Signature at Highgate

I am very impressed with the care for my 96-year-old mother. All the care staff are warm, fun, friendly and always attentive to my mother’s needs. The facilities at Signature are first class, with beautiful lounges and a restaurant with a splendid cinema and bar. My mother really enjoys being stimulated each day by the entertainment and activities, all of which result in her having a big smile on her face whenever I visit. Thank you, Hendon Hall.

Jane M (Daughter of Resident) – Signature at Hendon Hall

Coombe Hill is a wonderful, happy place. My Dad has been here for six months and the progress that he has made in that time, following a stroke, is remarkable. Mark made the whole process of moving my Dad in seamless and stress-free. He could not have been more helpful and compassionate. The activities and exercises classes on offer are wide-ranging to suit a variety of interests. There is also enough space to be as private as you wish. The daily menu offers a huge range of choices and the standard of food, which I have sampled many times, is excellent. The staff are warm, gentle and respectful with an excellent sense of humour. I feel my dad is in very good hands and I often tell him how spoilt he is (particularly on his birthday when everyone made such a fuss of him)!

Roisin S (Daughter of Resident) – Signature at Coombe Hill Manor

My mother is currently staying with this excellent home and she, I and her son-in-law are beyond impressed and delighted with the care she is receiving, the facilities, the food and surroundings but above all the exceptional kindness and patience with which we are all received and treated. The premises are luxurious like a cruise ship, the atmosphere happy and friendly, lots going on to include and entertain everyone. Can't praise everyone involved highly enough!

Eleanor C (Daughter of Resident) – Signature at Caversham

My friend has resided at Bentley House for many years on the dementia floor. The staff have always been so friendly and caring towards all the residents and visitors from what I have seen during my time visiting. Nothing seems to be too much trouble when speaking to the staff, no matter how big or small the task is. The home is immaculate, with wonderful settings and daily activities for the residents to enjoy! I always enjoy my time spent there.

S W (Friend of Resident) – Signature at Bentley House

My dad arrived at Signature care home in September last year. He has a diagnosis of dementia. It was initially difficult for Dad to settle into his new environment; however, with the support of excellent management and an exceptionally wonderful care team, Dad is now settling in well.

G C (Daughter of Resident) – Signature at Banstead

My mother stayed at Signature at Ascot for respite care after suffering a nasty break of her wrist. The staff were very friendly and helpful which included taking her back to the hospital for outpatient appointments. They even made her a birthday cake as her birthday fell during her stay. Highly recommended.

Charles D (Son of Resident) – Signature at Ascot